iCRM for Immigration
iCRM is a complete solution for Immigration Business. It helps to improve the sales efficiency by automating the Leads management, Pipeline grooming, Sales follow-ups and comprehensive contracts and accounts management
iCRM increases the customer satisfaction by providing a complete immigration case management and comprehensive customer portal. It helps to improve the customer engagement by automating the after sales communications by providing complete updates to the customers about their immigration cases through SMS's, Emails and Updating the status to customer portal
iCRM is the number one immigration solution in the market. Build on a time-tested core, it is trusted by many immigration companies across Middle East.
Leads and Pipeline Management
- Import Leads
- De-Duplication
- Dynamic lead assignment wizard
- Leads Re-Assignment
- Create Leads from Call Enquiries and Office visits
- Activities and Call Management
- Create Meetings with automated SMS reminders
- Customizable Lead Stages
- Multiple Sales Teams
- Multiple Locations
- Source wise, Sales Team, Sales Person wise analytics
- Stage Wise Lead Analytics
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Contracts Generation and Management
- Multiple Predefined Contract Templates
- Fixed Date and On stage Change Payment Options
- Track Contract Payments
- Approve Contracts
- Access Controlled Contracts Generation
- Send Contracts Directly to Customer
- Provision for Customer to Download Contract from Portal
- Internal/ External Payment Notifications
- Payment Installment (Collections) forecast
- Source wise, Sales Team, Sales Person wise analytics
- One Click Aggregation and Segregation
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Operations and Cases Management
- Automatic Operations Tickets Creation
- Multiple Operations Teams
- Country Wise Operation Pipelines
- Predefined Masters and Screens to Ensure Information Integrity
- Inbuilt Email templates to Request Customer Information
- Access Control View and Edit Mechanism
- Pre-defined fields for Applicant, Dependent Details
- Assessment Details with predefined assessment agencies
- Nomination details with predefined Nomination authorities
- Logins and Passwords
- Deadlines and Documents
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Accounts & Finance Management
- Integrated with Sales Contracts, Expenses, Payroll and Portal
- Invoices and Vendor Bills
- Credit Notes and Debit Notes
- Credit Notes and Debit Notes
- Journal Entries
- Petty Cash
- PDC management
- Reconciliation
- Cash and Bank Book
- Trial Balance
- Profit and Loss
- Balance Sheet
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Human Resource Management
- Employee Details
- Employee Contracts
- Attendance Management
- Leaves with multi-level approvals
- Payroll Processing
- Batch pay slips generation
- Payroll Payments processing
- Gratuity (ESB) as per UAE
- Leave Salary as per UAE
- Expenses Management
- Documents expiry management
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Single click access to Salary Slips, Attendance and Employee Documents
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Customer Engagements
- Comprehensive Address book
- Website Status Application Status check API (New)
- Contract Accept, Download through Portal
- Documents Submission on Portal
- Check Complete Case details on Portal
- Check Invoices and Make Payments
- Email and what’s app marketing (New)
- SMS and email update notifications (New)
- Adhoc Notifications (New)
- Customer Activity History (New)
- Login/ without login options
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How do we help?
Cost Effective Solutions
We understand the requirements properly and we make sure that the solution is designed to support modularity, scalability and easy maintenance.
The cost effectiveness of solution depends on how much flexibility it has for further changes as required in future
Fast Implementation
We try not to invent the wheel again, rather than developing everything from scratch, we use the time tested components in the market that reduces the time to implement the ERP solution
The best components in the market are reliable, more flexible and enhance the robustness of solution
Effective Trainings
Communication with the users and the trainings are the key to our successful implementation. We provide inhouse, online trainings and also help users with a training environment to practice the functionality as and when required
We also provide Videos and written manuals so that users can refer to anytime while using the solution
Support & Continual improvement
Change is the only things that remains constant, as companies move ahead, the business processes and procedures get optimized. We make sure that we provide changes in the features and additional features as desired during the lifecycle of the ERP Solution
Our Consultants are there to help you, Contact us to know more