PurpleFM ERP
PurpleFM Facility Management System manages every aspect of your facilities operations — from Help Desk and CRM to Sales, Assets, PPM & Reactive Maintenance, Billing, HR, and the Technician Mobile App.
It is a unified platform that reduces the
Solution Features
🏢 Property Master
Centralize all property and unit information in one place.
- Link properties and floors directly to customer contracts
- Auto-generate units and assign them to tenants
- Integrated with Assets, Maintenance, and Helpdesk
- Define SLAs as per the contracts
💬 Helpdesk
Streamline service request handling for reactive maintenance.
- Create tickets automatically from email, WhatsApp, or web form
- Assign to technicians or teams and track job status
- Linked with Assets, Properties, and Maintenance and technician app
💼 CRM / Sales
Manage FM proposals, renewals, and customer engagement.
- Track leads and opportunities linked to maintenance sites
- Generate quotations and contracts directly from CRM
- Quotation creation , follow-ups and confirmation
🧰 Maintenance
Automate preventive and reactive maintenance schedules.
- Auto-generate PPM jobs based on asset frequency
- Track technician time, job cost, and spare parts
- Linked with Helpdesk and Assets for seamless updates
- Job Cost tracking
🛒 Procurements
Digitize and control all your FM purchase workflows.
- Create and track Purchase Requests, RFQs, and Purchase Orders
-
Multiple amount bases approval levels
- Linked with Inventory, Maintenance, and Accounting
📦 Inventory
Gain full visibility and control of spare parts and consumables.
- Manage multi-location stock and material transfers
- Track stock usage from maintenance jobs and purchase receipts
- Real-time integration with Procurements and Accounting
🧾 Billing & Invoicing
Simplify your end-to-end billing for FM contracts.
- Auto-generate recurring invoices from contracts or jobs
- Track receivables, collections, and overdue payments
- Complete FTA and ZATCA complaint accounting module
- All Accounting reports
👷 Technician App
Empower your field team with real-time mobility.
- View assigned jobs and update status from mobile
- Capture customer signature and job completion photos
- Sync automatically with Helpdesk and Maintenance
👥 HR Management
Manage your entire workforce in one connected system.
- Track attendance, leaves, and employee shifts with precision
- Manage payroll, loans, and end-of-service settlements
- Integrated with Maintenance, Projects, and Accounting modules
📊 Dashboards & Reports
Monitor KPIs and performance across all FM operations.
- Real-time dashboards for jobs, contracts, and revenue
- Drill-down by property, customer, or technician
- Export or schedule automated reports
Solution Benefits
PurpleFM is built to eliminate operational delays, revenue leakage, and service failures. It brings your entire FM cycle—Helpdesk, PPM, Contracts, Procurement—into one unified platform. The result is faster execution, higher client satisfaction, and stronger profitability.
💸 Faster Cashflow
Generate job reports instantly so invoices go
out sooner and payments come faster.
🛠️ Zero
Missed Tasks
Automated PPM ensures every planned maintenance job is completed on time.
⏱️ SLA Performance
Get real-time alerts to prevent SLA breaches and protect client trust
😊 Happy
Clients
Every service request is logged, assigned, and tracked without delays
💰 No
Revenue Leakage
All jobs are linked to contracts and invoices, ensuring nothing stays unbilled
📦 On-Time
Projects
Automated procurement keeps materials available exactly when required
📊 True Profit Visibility
Track actual material and labor costs for
accurate job profitability
📱 Live Field Updates
Technicians update job status with photos
directly from the site
🏢 Full Asset Control
Organized asset registry with automated PPM
schedules for every asset
📈 Better Collections
Clear receivables tracking helps you follow up
faster and reduce outstanding dues
🚐 Better Fleet Uptime
Automated vehicle maintenance reduces breakdowns
and improves availability
⚡ Instant Approvals
Extra work requests instantly route to CRM for
quick quotation and approval
🧾 Error-Free Payroll
Fully automated payroll using precise
attendance, overtime, and leave data
🔁 Higher Renewals
Automatic reminders ensure follow-ups are never
missed
🧩 One Integrated Platform
All FM functions run seamlessly in a single
connected system
📩 No
Lost Leads
Incoming emails auto-convert into CRM leads for
guaranteed follow-up
🛒 Smarter
Purchasing
Automated PR–RFQ–PO cycle reduces delays and improves vendor efficiency
🔔 No
Unbilled Work
System highlights all completed jobs pending invoicing
🚀 Faster
Response Time
Automatically assign jobs to the nearest available technician
📂 Less
Manual Work
End-to-end digital workflows eliminate paperwork, manual entry
📟 Real-Time
Dashboards
Live KPIs help management make decisions instantly
♻️ Longer
Asset Life
Complete maintenance history extends asset lifespan and reduces replacements
📉 Reduced
Wastage
Track every material issued to control consumption and cut waste
🤝 Team Coordination
Centralized approvals and updates keep teams aligned
📥 Management Reports
Get instant, accurate reports without manual preparation
📜 Improved Compliance
Automated SLA and contract monitoring ensures
compliance
Success Stories
FAQ's
PurpleFM is a complete CAFM/CMMS ERP platform that unifies Helpdesk, PPM, Assets, Procurement, HR, Payroll, Contracts, and Accounting in one system.
PurpleFM is built for Facility Management companies, maintenance contractors, property managers, and service providers who need a unified operational platform.
It automates job assignment, scheduling, approvals, reporting, invoicing, and communication, reducing manual work and improving service speed.
Yes. Reactive tasks come through Helpdesk tickets, while Preventive Maintenance is fully automated using PPM schedules generated from asset data.
Yes. Technicians can receive jobs, update status, add photos, capture signatures, and submit completion reports directly from the mobile app.
SLAs are defined for for each property. SLA timers run automatically, and the system sends alerts before a breach, ensuring on-time service and better client satisfaction.
Yes. It includes PR–RFQ–PO workflows, vendor management, stock issuance, and complete inventory tracking.
Yes. Assets are tagged, mapped to buildings and rooms, and tracked with full maintenance history, warranties, and lifecycle information.
PurpleFM includes inbuilt HR Accounting and Reporting, and can integrate with IoT devices, Email/SMS gateways, and third-party API tools if required.
Yes. PurpleFM is built on a modular, flexible architecture that allows seamless integration with a wide range of IoT devices and open-source technologies. It can connect with sensors for temperature, vibration, energy usage, equipment health, GPS tracking, air quality, motor performance, and more. PurpleFM can also integrate with platforms such as Home Assistant, OpenHAB, ThingsBoard, Node-RED, and MQTT-based devices to enable real-time monitoring, automated alerts, and smarter predictive maintenance.
Integration with IoT platforms and devices can be provided based on customer requirements.
Yes. PurpleFM can support Predictive Maintenance through customizable logic and integrations. The system can analyze asset history, sensor readings, maintenance patterns, and IoT data to identify early signs of equipment failure. With AI-driven algorithms, PurpleFM can be enhanced to generate predictive alerts, recommend maintenance actions, and reduce unplanned breakdowns. Predictive maintenance capabilities can be enabled and customized based on customer requirements.
Yes. All workflows — job routing, procurement approvals, maintenance flows, and notifications — can be configured to match your business processes.
Yes. Role-based access ensures users see only what they need, with permissions configurable by branch, department, or job role.
The system auto-generates job reports with photos and technician notes, enabling instant invoicing and faster payment collection.
Yes. After each job, customers automatically receive feedback requests and responses are recorded inside the system.
Yes. It supports multi-company and multi-branch operations with separate user permissions, approvals, and reporting structures.
Yes, PurpleFM is actively used by multiple Facility Management companies across the GCC, including the UAE and Saudi Arabia, with deployments ranging from 30 to over 300 users. The platform is built on a proven, globally scalable ERP framework trusted by millions of users worldwide. This ensures enterprise-grade reliability, high performance, and the confidence that your operations are powered by technology that has already been validated at scale.
Data is protected with encryption, role-based permissions, access logs, and secure cloud hosting practices.
Yes. PurpleSoft provides onboarding, training, UAT assistance, and continuous post-go-live support.
Most implementations take 4–8 weeks depending on modules, data migration, and customization requirements.
Yes. The system automates SLA alerts, job status updates, maintenance reminders, approvals, and customer feedback notifications.
Yes. Job assignments, scheduling, procurement workflows, renewals, reporting, and notifications can all run automatically.
Yes. It is fully cloud-based and accessible from any device through the web or mobile app.
The pricing for PurpleFM depends on your number of users, modules selected, data migration needs, and custom integrations. We offer a standard licensing model + optional add-ons (IoT, AI, advanced reporting). Because each implementation is tailored, the exact cost is provided after a short discovery call and has no hidden fees.
Why choose us?
Cost-Effective
Customizable
Comprehensive
360° Visibility
Time Tested
Scalable
Access from any Device
Continuous Support
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